Assist helps customers move faster by providing immediate, relevant answers within the platform. Whether customers need a high-level overview of implementing a new feature or specific guidance on troubleshooting, Assist provides support grounded in documentation, and suggested follow-ups to help progress workflows.

All responses are generated from Algolia’s documentation, support guidance and merchandising playbook, with citations included to help validate answers and explore further. Assist is currently available within the Algolia platform in a public beta, and can be accessed in the top right-hand corner of the platform.