An update to the API client SLA will provide customers with more flexibility and time to prepare for major version upgrades. The new SLA will cover both the current and the previous major version for two years following the release of a new version. This change addresses the current limitation where only the latest version was covered, which left many customers without SLA support when major versions with breaking changes were introduced. The updated SLA ensures customers have a predictable two-year window to upgrade, reducing the pressure for immediate updates and enabling better planning. This change is expected to improve customer satisfaction by offering clearer coverage and reducing support inquiries.