Enhanced Explainability for NeuralSearch Results
Enhanced explainability for NeuralSearch results has been implemented, enabling customers to better understand why search results are presented and ordered as they are. Previously, the combination of multiple factors such as keyword matching, semantic understanding, and ranking factors made it challenging to discern the reasoning behind search result rankings. This update addresses that issue by introducing a new "Why were these results returned?" section on the search results page, providing a clear breakdown of the composition of the search results feed. Additionally, visual aids have been added to help understand the relative ranking of results. Enhanced explainability not only boosts confidence in search results but also provides actionable insights, ensuring a better user experience.